As a precautionary response to COVID-19, Ohio EPA is currently operating with most staff working remotely. If you are working with our staff on a current project and you know the name of the employee you are working with, email them at or call them directly. The Agency website has contact information for every district, division, and office. In order to reach us, please contact Ohio EPA’s main phone line at (614) 644-3020 or the main line for the division or office you are trying to reach.

After March 23, our district offices and Central Office will be temporarily closed and will have increasingly limited ability to receive deliveries, plans, etc. All entities are encouraged to submit plans, permit applications, etc., electronically where there are existing avenues to do so, such as the eBusiness Center (eBiz). Please refer to the list of available services on the main eBiz webpage. We encourage you to make use of all that apply, even if you have not used eBiz in the past. Plans under 25 MB can be emailed. For large plans over 25 MB, entities should work with the reviewer/division to upload via LiquidFiles. Directions for submitting docs via LiquidFiles is available on YouTube. We apologize for the inconvenience and thank you in advance for your understanding. If you wish to send hard copies of documents to any of Ohio EPA’s district offices, the best method to ensure we receive these documents is to send them via U.S. Mail. Since all offices are closed, deliveries outside of U.S. Mail (FedEx, UPS) will likely be returned because the offices are closed and deliveries cannot be made.

To report a spill or environmental emergency, contact the spill hotline (800) 282-9378 or (614) 224-0946

The Resource rss

Helping communities and businesses access compliance, technical and financial assistance for their environmental needs.

Public Water Systems Asset Management

  • On  February 22, 2019 in |
  • Funding

In Ohio, around 4,800 public water systems (PWS) serve approximately 11 million people daily. PWS are regulated by Ohio EPA’s Division of Drinking and Ground Waters (DDAGW) and are required to monitor their water regularly for contaminants. When a system doesn't meet a standard, consumers are notified.

DDAGW recently issued asset management rules requiring all PWS to implement an asset management program. Asset management has many different definitions, though in the end it means getting the most out of your assets at the lowest cost to the system. In other words, a water system should be servicing assets frequently enough to ensure that the assets are doing what they are meant to, without spending more time or money than is necessary to achieve those results. State law required that all public water systems develop an asset management program by Oct. 1, 2018.

Development and implementation of these asset management programs is underway. To help water systems implement these requirements, Ohio EPA is offering five-year, interest-free Asset Management Planning loans. Nominations for these loans are accepted at any time. More information about these loans or asset management program requirements can be found by clicking on the Asset Management tab at

For specific questions about asset management program requirements, please email Susan Schell or Emily Pohlmeyer or call (614) 644-2752.

Some key resources and guidance for small systems are available online:
  • Asset management templates for small community and non-community. Templates include the minimum requirements of an asset management program and can be built upon to account for system complexities.
  • Valve exercising program guidance.
  • Entities that operate a business or other function in addition to their public water system only need to include financials regarding the operation of the water system.

Renewing and replacing Ohio’s public water infrastructure is an ongoing task. Asset management can help maximize the value of PWS capital as well as their operations and maintenance dollars.