Launched last spring, the Ohio Materials Marketplace (OMM) is a free online platform to help businesses find recycling opportunities for their waste and by-products. Currently, OMM has more than 650 members.
To help facilitate transactions, OMM recently added an internal chat feature. The chat feature allows members, and the marketplace technical staff, to invite additional experts and/or service providers to join the discussion during the transaction. For example, members lacking transportation could invite a transporter to enter the chat to assist with moving materials between the supplier and the recipient.
OMM automatically sends an email notification to the invited party when a new conversation is requested, and each time a member adds information to an ongoing chat. This means that members no longer must log in periodically to see if they are making progress on the transaction.
With these improvements, the number of new conversations has increased and the frequency of responses to chat invitations has improved. We invite all members to use the chat tool and experience the improved performance. If you haven’t joined the marketplace, please visit ohio.materialsmarketplace.org to learn more and join our growing and cost-free membership. Please contact the Office of Compliance Assistance and Pollution Prevention (OCAPP) hotline at (800) 329-7518 with questions.