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The intent of an asset management program (AMP) is to provide public water systems (PWSs) with a tool to better manage, operate, and maintain their water system so that the PWS can cost-effectively and consistently meet safe drinking water requirements. The minimum requirements of an asset management program are established in Ohio Revised Code (ORC) Section 6109.24 and Ohio Administrative Code (OAC) Chapter 3745-87.
If your water system is in the process of applying for a loan through Ohio EPA, submit the following financial documents for review to the Project Coordinator in DEFA-CO. Please contact your Drinking Water Inspector for the specific contact information of the DEFA Project Coordinator.
If your community public water system (PWS) is required by Ohio EPA to submit financial information for review, and your PWS is not applying for a loan, submit the following documents to DDAGW-CO:
This information can be submitted to Susan Schell via: Email: susan.schell@epa.ohio.gov Fax: (614) 644-2909 Mail: Ohio EPA – DDAGW Attn: Susan Schell Lazarus Government Center 50 W. Town St., Suite 700 P.O. Box 1049 Columbus, OH 43216-1049
All Public Water Systems (PWSs) in Ohio must track and report metrics annually as part of their asset management program implementation. Metrics are performance measures that allow public water systems (PWSs) to gauge the status of their PWS and to set goals for their metrics in order to improve operations and reduce costs over time. Ohio EPA has developed fact sheets that explain the metric requirements for community and non-community systems. The fact sheets are below, please reference these for specific details on metrics data that must be tracked and reported.
For more information regarding metrics, please contact: Sean Stephenson in Ohio EPA’s Central Office at sean.stephenson@epa.ohio.gov or (614) 644-3625.
Metrics are required to be submitted electronically via the Drinking Water Online Portal (DROP). DROP will also be used to update water system information, including owners, administrative, financial and operator of record contacts, if applicable. Metrics must be reported between August 1st – November 15th for the previous calendar year (for example during the 2020 reporting period metrics data from the 2019 calendar year would be reported).
Public water systems are encouraged to use one of the DROP worksheets (either the Community DROP Worksheet or Noncommunity DROP Worksheet) to gather the data required to be entered in DROP. Do not submit the DROP worksheet to Ohio EPA. The worksheet is only intended as a reference to help public water systems gather data. The data must be entered online in DROP and submitted electronically; paper copies will not be accepted.
The following two short videos were created to assist in accessing your account and navigating the PWS DROP application.
PWS LTO DROP Customer Support Center Login
Navigating PWS LTO DROP Application
If the person submitting the metrics for your water system has changed (a.k.a. the Metrics Submitter), please contact Brian Tarver at brian.tarver@epa.ohio.gov or (614) 644-2752 to update account information.
For guidance on DROP or metrics, please contact Ohio EPA’s Central Office at DDAGW.AssetManagement@epa.ohio.gov or (614) 644-2752 or visit: https://epa.ohio.gov/ddagw/pws/assetmanagement .
Overview of Technical Assistance and Services
Phone: (614) 644-2752 Fax: (614) 644-2909
Physical address (use this address for overnight deliveries): Ohio EPA - DDAGW Lazarus Government Center 50 W. Town St., Suite 700 Columbus, OH 43215
Mailing address: Ohio EPA - DDAGW Lazarus Government Center 50 W. Town St., Suite 700 P.O. Box 1049 Columbus, OH 43216-1049
Ohio EPA is currently operating with most staff working remotely. If you are working with our staff on a current project and you know the name of the employee you are working with, email them at firstname.lastname@epa.ohio.gov or call them directly.
Ohio EPA's spill hotline should only be used to report emergencies involving the release of any material that impacts public health or the environment, including chemicals, petroleum, manure, fires/explosions, or to make an emergency notification to Ohio EPA as required by law or by permit.
The regulated community should use the main division number for routine business.
For all other calls, including complaints, questions, or concerns about environmental issues, please use the toll-free numbers listed below for the nearest district office or contact the public involvement coordinator for your region.
If you receive voice mail when contacting us, please leave a message including a call back phone number and someone will return your call the next business day. To reach a specific individual, please use our phone directory. We also encourage you to email your question or concern when possible.
For all other calls, including complaints, questions, or concerns about environmental issues, contact the nearest district office to get to the right person faster. For E-Check, call 1-800-CAR-TEST (1-800-227-8378).
When reporting a spill, release or environmental crime through the spill hotline, be prepared with as much of the following information as possible:
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Division of Drinking and Ground Waters Phone: (614) 644-2752 ~ Fax: (614) 644-2909 Contact ~ Emergency Contacts Staff Contacts and Expertise ~ Electronic Mailing Lists
Mailing Address: P.O. Box 1049, Columbus, OH 43216-1049 Street Address: 50 West Town Street, Suite 700, Columbus, OH 43215 Report a Spill, Release or Environmental Crime (800) 282-9378 or (614) 224-0946
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